Training & Communications Specialist

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Digital Strategy is seeking a Training & Communications Specialist to support Human Resources (HR) functions for one of our Federal Government contracts. This is a full-time, permanent, salaried position with benefits, and is fully remote.

As a Federal Government contractor, the incumbent will provide high-quality HR-related communications and training experiences to diverse audiences. The ideal candidate will possess a strong ability to develop comprehensive documents, presentations, and multimedia instructional content for web-based portals and strategic organizational deliverables.

The candidate will work closely with client leadership and subject matter experts to gather requirements, ensuring a clear understanding of the scope of work and objectives. This will enable the creation of targeted communications and training materials that align with the client’s strategic goals. The incumbent must be skilled in collaborating with clients and team members to strategize, review, and finalize deliverables, ensuring the development of valuable products and solutions for organizational distribution.

The successful candidate must demonstrate acute attention to detail and strong graphic design skills, ensuring client-ready products are delivered on time. Excellent time management and accountability are essential for consistently meeting strict deadlines and maintaining high-quality standards.

Key Responsibilities:

• Collaborate with stakeholders to gather requirements and understand the purpose, audience, and scope of communications and training content.
• Develop strategic plans and content across various domains, including data management and workforce management.
• Create and enhance content for Workforce Management and Knowledge Management portals.
• Design and deliver instructional materials, including training guides, job aids, and multimedia content aligned with client goals and objectives.
• Develop and maintain presentation formats with appropriate graphics, charts, and visual aids.
• Lead the development of engagement activities designed to increase user traffic and the adoption of web-based portals.
• Strategize with clients and team members to review, refine, and finalize content for organizational distribution.

Sample Deliverables:

• Strategic plans for domains such as data management, workforce management, and knowledge management.
• Content for workforce and knowledge management portals.
• Training and process guidance documents.
• Presentation materials incorporating graphics, charts, and tables.
• Learning materials with clearly defined learning objectives that align with strategic client goals.
• Engagement strategies for enhancing user traffic and adoption of web-based platforms.

Position Requirements:

• Bachelor’s degree in English, Communications, Technical Writing, Education, Instructional Design, Marketing, Human Resources, or a related field.
• A minimum of 8 years of total work experience.
• At least 4 years of technical writing experience, including developing communication strategies, strategic plans, graphic design, proofreading, editing, and promoting content for a diverse range of audiences, including senior leadership.
• At least 4 years of instructional design experience, developing presentations, multimedia content (e.g., videos, graphics), training manuals, job aids, and interactive eLearning solutions.
• Proficiency in writing, editing, and illustrating using the MS Office Suite and other design tools.
• Expert-level written and oral communication skills, with strong technical editing and proofreading abilities.
• Demonstrated ability to work in a deadline-driven environment with strong attention to detail.
• Experience developing multimedia instructional content using tools such as Canva and InDesign.
• Preferred experience interviewing subject matter experts to gather detailed requirements.
• Preferred experience working on change management or knowledge management projects.
• Due to federal guidelines, US Citizenship is required for this role.

Min. Citizenship Status Required: U.S. Citizen

Digital Strategy is a a fully woman-owned and operated small business. We pride ourselves in combining the customer service of a small business with the depth of knowledge of a veteran firm, and strive to deliver cutting edge solutions with an understanding of our customer's environment.

In addition to the flexibility of working remotely, we offer a generous benefits package that includes Health and Life insurance, 401K plan, and Paid-Time-Off, plus 11 Federal holidays!

To Apply: Please apply through Indeed